from conflict to collaboration
creating win-win
solutions
supporting healthier workplaces
from 'head on',
to 'heads together'
managing difference,
meeting needs
strengthening
communities
Improving
communication
from conflict to collaboration
creating win-win
solutions
supporting healthier workplaces
from 'head on',
to 'heads together'
managing difference,
meeting needs
strengthening
communities
Improving
communication

We provide expert workplace mediation, mediation for families and mediation in the community, offering a fast, affordable and lasting solution to conflict.

We also provide conflict workshops, for schools and workplaces, teaching skills to reduce the stress of conflict in everyday relationships.

Our services are suited to organisations of all sizes but particularly to smaller employers and to families, where the impact of unmanaged conflict can be enormous but resources are limited.

Based in the borough of Richmond, we work across London and into Surrey and the M3 corridor.

April 2021 update: We continue to work safely through the pandemic, providing our high quality mediation services online or in a covid-safe way in person. Please get in touch to find out more.

What’s new?

Complimentary ‘Coffee Break Coaching’

Local to us? Let us teach your staff as easily-applicable technique to help them with difficult conversations… in just 20 minutes.

Contact us for more details.

get in touch

We provide expert workplace mediation, mediation for families and mediation in the community, offering a fast, affordable and lasting solution to conflict.

We also provide 1:1 support to help people identify solo strategies for addressing conflict, as well as conflict workshops teaching skills to reduce the stress of conflict in everyday relationships.

Our services are particularly suited to situations where the impact of unmanaged conflict may be significant but resources are limited. Our use of high-quality co-mediation marks us out from many other providers.

Based in the borough of Richmond, we work across London and into Surrey and the M3 corridor.

April 2021 update: We continue to work safely through the pandemic, providing our mediation services online or in a covid-safe way in-person. Please get in touch to find out more.

What can we help you with?

Resolve conflict at work in London and the south east, West London. Conflict solutions. Mediation for BusinessesConflict at work - Concord Conflict Solutions

What clients say…

  • Really helpful process. The mediators were calm, considerate and reflective. They enabled us to have the conversation we needed in order to progress. The action points were generated by the team and the entire HQ signed up to them.

    CEO of Prison Charity, London. Team mediation by Tracey Adamson and colleague.

  • It was great working with Tracey and Freddie because I didn’t actually have to do anything at all… fill in a brief form and they then looked after my client from that point on.  It can be nerve wracking entrusting someone else with your hard-earned clients but this whole experience was marvellous; the client was happy, the issues were addressed and the follow up was amazing. No hesitation in recommending Concord Conflict Solutions.

    Olivia Flattery, Director, The HR Dept Workplace mediation referrer

  • The mediators were professional, thoughtful, fair and independent. The process itself was helpful and positive. It reassured me that the other individual involved didn't have a malign intent and that we would be able to reconstruct the relationship.

    Workplace mediation client (Charity board member)

  • It was very good to work with the mediators and the flexibility provided to meet at times and environments were appropriate for me. [The pre-meeting] was valuable…with really good challenging and probing on real issues. Made me think what was motivating me and how it will impact on the outcomes.

    Group mediation participant (Public authority)

  • The process was tough but worth it… helped my emotional and mental health. The mediators were calm and lovely. Listened to both sides and were impartial.

    Workplace mediation client (Community Interest Company)

  • Thank you both for your perseverance and thoughtfulness. We completely appreciate all the effort you put in to make [the mediation] work.

    Referrer Contact (National charity for families with disabled children)

Let us
help…

Get in touch