We offer a way to resolve conflict that is quick and constructive, helping to strengthen work or family relationships.
Being stuck in conflict with someone, whether at work or at home, is stressful and distracting. It feels like an ever-present, unsettling burden to those involved and often those around them too.
In the workplace, unmanaged conflict is damaging to people’s health and productivity. Traditional approaches to dealing with it often do more harm to relationships and add further business costs in time and money.
In families, ongoing conflict can make home life feel like a battleground. Where it has led to a family rift it can be difficult to find a way back from feelings of hurt and anger.
We give clients a chance to gain understanding, clarity and peace of mind through mediation. We support them through a fair process to create a better way forward.
To discuss your situation in confidence, call us today on 020 3637 9648.
What can we help you with?
What clients say…
- Team mediation by Tracey Adamson and colleague.
Really helpful process. The mediators were calm, considerate and reflective. They enabled us to have the conversation we needed in order to progress. The action points were generated by the team and the entire HQ signed up to them.
- Workplace mediation referrer
It was great working with Tracey and Freddie because I didn’t actually have to do anything at all… fill in a brief form and they then looked after my client from that point on. It can be nerve wracking entrusting someone else with your hard-earned clients but this whole experience was marvellous; the client was happy, the issues were addressed and the follow up was amazing. No hesitation in recommending Concord Conflict Solutions.
- (Charity board member)
The mediators were professional, thoughtful, fair and independent. The process itself was helpful and positive. It reassured me that the other individual involved didn't have a malign intent and that we would be able to reconstruct the relationship.
- (Public authority)
It was very good to work with the mediators and the flexibility provided to meet at times and environments were appropriate for me. [The pre-meeting] was valuable…with really good challenging and probing on real issues. Made me think what was motivating me and how it will impact on the outcomes.
- (Community Interest Company)
The process was tough but worth it… helped my emotional and mental health. The mediators were calm and lovely. Listened to both sides and were impartial.
- Contact (National charity for families with disabled children)
Thank you both for your perseverance and thoughtfulness. We completely appreciate all the effort you put in to make [the mediation] work.
- (London Charity Director)
A constructive and helpful process effectively managed by both mediators. Tracey and Freddie navigated us through a complex situation sensitively, enabling us to find, as it says on the tin, a series of conflict solutions.
- Director, Culture sector, London
I didn't know what to expect from the process, and it wasn't always easy, but Freddie and Tracey were careful to ensure I was supported all along the way. Their nature and facilitation made it easy to 'open up' to the process.
I am extremely grateful to you for... bring[ing] calm and balance to a tense stand-off and for opening up a few scenarios where none seemed available during a year-long radio silence between the two sides. I will not hesitate to recommend your services or use them myself in future.