A constructive and helpful process effectively managed by both mediators. Tracey and Freddie navigated us through a complex situation sensitively, enabling us to find, as it says on the tin, a series of conflict solutions.

WORKPLACE MEDIATION CLIENT
(London Charity Director)

Thank you both for your perseverance and thoughtfulness. We completely appreciate all the effort you put in to make [the mediation] work.

REFERRER
Contact (National charity for families with disabled children)

The mediators were professional, thoughtful, fair and independent. The process itself was helpful and positive. It reassured me that the other individual involved didn’t have a malign intent and that we would be able to reconstruct the relationship.

WORKPLACE MEDIATION CLIENT
(Charity board member)

It was very good to work with the mediators and the flexibility provided to meet at times and environments were appropriate for me. [The pre-meeting] was valuable…with really good challenging and probing on real issues. Made me think what was motivating me and how it will impact on the outcomes.

GROUP MEDIATION PARTICIPANT
(Public authority)

The process was tough but worth it… helped my emotional and mental health. The mediators were calm and lovely. Listened to both sides and were impartial.

WORKPLACE MEDIATION CLIENT
(Community Interest Company)

Really helpful process. The mediators were calm, considerate and reflective. They enabled us to have the conversation we needed in order to progress. The action points were generated by the team and the entire HQ signed up to them.

CEO OF PRISON CHARITY, LONDON.
Team mediation by Tracey Adamson and colleague.

It was great working with Tracey and Freddie because I didn’t actually have to do anything at all… fill in a brief form and they then looked after my client from that point on. It can be nerve wracking entrusting someone else with your hard-earned clients but this whole experience was marvellous; the client was happy, the issues were addressed and the follow up was amazing. No hesitation in recommending Concord Conflict Solutions.

OLIVIA FLATTERY, DIRECTOR, THE HR DEPT
Workplace mediation referrer

Those caught up in conflict are sometimes reluctant to try mediation, perhaps because they feel things have gone too far or the other person won’t participate. Why not let us help with that? When people hear from someone neutral what mediation has to offer, they are often willing to give it a try. Please contact us to see whether we can help.