The benefits of mediation
More and more people in the UK are experiencing the benefits of mediation.
Following the lead of countries like Ireland, Australia and the US where it is very well established, the use of mediation is increasing here.
People and organisations are using mediation as a means of resolving conflict quickly in all kinds of everyday situations. Employers of all sizes use mediation for conflict between staff, for example. Schools use it to help pupils sort out problems. It is widely used by separating couples. Housing bodies provide mediation for neighbour disputes. Although it is not a legal process, the courts are also increasingly encouraging people to try mediation before resorting to costly and lengthy legal procedings.
This is simply because:
- It works – 85% of mediations end in agreement.
- It’s quick – mediations can be arranged swiftly and many issues can be sorted out in a few hours.
- Mediation is inexpensive, particularly when compared to legal costs.
- It’s informal and therefore less stressful and off-putting than court, tribunal or other formal procedings.
- It’s constructive, helping participants to focus on what they need and to work out a mutually acceptable way forward.
- It can repair relationships – it provides a means for people to work together to resolve problems; it doesn’t pit them against each other.
- It’s lasting –the participants are committed to the agreement that they have made together.
- People can learn from the process and apply it in future conflict situations.