managing conflict at work

We often talk to HR colleagues about what mediation has to offer in addressing workplace conflict. Those with limited or distant experience of using it tend to have (sometimes challenging!) [...]

“I wish we had done this earlier” is the most common reflection we hear from our workplace mediation participants. In the fifteen years that we have been using mediation its use has been [...]

“Don’t make assumptions!”. It’s a wise piece of advice we may have given or received when faced with a burgeoning conflict situation. Tensions often arise between people because we make [...]

As more of us return to our previous places of work, there are predictions that levels of workplace conflict, which dropped back during the pandemic, will rise again. Change and insecurity [...]