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You are welcome to download the following resources for your private use. Feel free to get in touch if you have any queries or for further help. PDF How to get people to say yes to mediation [...]

We often talk to HR colleagues about what mediation has to offer in addressing workplace conflict. Those with limited or distant experience of using it tend to have (sometimes challenging!) [...]

“I wish we had done this earlier” is the most common reflection we hear from our workplace mediation participants. In the fifteen years that we have been using mediation its use has been [...]

The move towards more flexible working may involve changes to how and when we interact with our colleagues. There may also be change to our physical work setting as employers re-think the use of [...]

Workplace bullying seems to have been on the rise during the pandemic even as more of us worked from home. Bupa’s 2021 ‘Workplace Wellbeing Census’, found that reports of workplace [...]

HR leaders are again voicing the need to support the mental wellbeing of staff as the pandemic takes a new twist. This practical guide (updated November 2021) from the CIPD includes a brief [...]

Among the far-reaching effects of the pandemic, many of us have found ourselves taking a fresh look at things we previously took for granted. We may also see the return to our usual workplaces as [...]

Have you been putting off a difficult conversation with a colleague? Perhaps you have a burning issue to address but you are worried about managing your own reactions to what you might hear. Most [...]

“Don’t make assumptions!”. It’s a wise piece of advice we may have given or received when faced with a burgeoning conflict situation. Tensions often arise between people because we make [...]