Conflict workshops

Concord Conflict Solutions aims to reduce the stress of conflict in everyday relationships via our interactive conflict workshops.  During the process, we share some of the ideas and techniques used in mediation therefore supporting you in preventing and resolving conflict in the workplace.

Suitable for workplaces and secondary school students, the workshops are short, engaging and highly applicable. They can be used to support your organisation’s wellbeing and positive mental health policies.

Concord’s conflict workshops give participants the skills to refocus from the traditional ‘I’m right /you’re wrong’ conflict mindset.  We also aim to address the associated ‘win/lose’ approach to resolution. They show that with the right skills, ‘win/win’ outcomes are possible so virtually any level of conflict can be resolved. The new approach gives people the confidence to communicate their own needs and to consider others. This enables a more respectful, peaceful and efficient environment, especially in the workplace.

Conflict workshop structure

The conflict workshops provided by Concord Conflict Solutions are focused on achieving clear aims, objectives and positive outcomes.


To improve interpersonal communication
To enable confidence for difficult conversations


Recognising and understanding conflict
Appreciating different approaches to resolving conflict
Reacting constructively to conflict
Identifying and expressing needs
Agreeing on what to do: finding mutually acceptable solutions that stick


Reduction in time and stress when dealing with disputes
Participants better able to understand and express their views and goals
Improved listening and awareness
Improved co-operation and problem solving
Stronger teams

Tailored conflict workshops

Concord Conflict Solutions can tailor workshops to your organisation’s or learners’ needs. We will call or meet with you so we can agree on the aims and content best suited to your requirements. The workshop will usually run for 60-90 minutes at your premises or at a local venue.

Get in touch

You are welcome to contact us to discuss a conflict workshop for your workplace. We will guide you and work with you so we find the best solution for you.

Mediation in business handshakeHow mediation can help at work workplace image