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2020 provides an exceptional opportunity for this year’s graduates and school leavers to change the nature of the workplace. There’s a lot of concern about the difficulties they will face [...]

Conflict is an inevitable part of life. When we spend much of our day with our colleagues, conflict is almost bound to arise. If left unresolved, conflict between two workers can make the whole [...]

Conflict is a part of family life. You can’t always avoid it, but you can decide how you are going to deal with it when it does arise. If there is an issue that is causing tension and friction in [...]

For a recent article “Lockdown: Noisy neighbours are ruining my life” the BBC contacted 103 local councils, many of which reported an increase in noise complaints since lockdown.  Feeling trapped [...]

It’s been my pleasure during the last few weeks to have been co-delivering a mediation training course to a lovely bunch of people who will soon be contributing their new skills for the benefit [...]

It’s great to see mediation being explicitly promoted to London’s employers in a new scheme to improve people’s working lives in the Capital. Launched on 29 July 2019, the ‘Good Work Standard’ [...]

Conflict is often hailed as a creative force in human endeavour. Hollywood icon Bette Davis famously claimed she could predict the success of her films by the degree of on-set strife; the more [...]